Everything boils down to creating value for the customer, all the seek and development done by companies is to understand the need of consumers and force a product or service which caters to their need. (Armstrong, 1996) The extent to which a business organisation goes to know their customers is baffling. Coke actually knows how chilled the mint should be when it comes out of the vending machine, it knows how many people care to have coke with their breakfast. Companies go a long delegacy to understand their consumers so that they can come through value, satisfaction and quality. This paper studies how televisions developed over the years, how the needs and wants of consumers changed and what efforts did companies put in to provide the best to the consumers and establish themselves in the market. The Evolution of television During the 1940s, radio was belatedly being replaced by television. However,... If you want to get a full-of-the-moon essay, order it on our website: Orderessay
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