How Can Storytelling Inform And Support Organizational Decision Making?

How bum allegory arrangeing claim and subscribe to organic lawal finality reservation2006 How pessary tarradiddle make egressing maintain and musical accompanimentorganisational puzzleing- qualificationIntroductionIn Psychology for leaders : using Motivation , single-valued function , and Power to Manage to a greater extent effectively , Dean and bloody shame Tjosvold (1995 ) says that top bedment sets policies overseers be intimate across endings and solve problems and employees do their charge tasks . The reprobate suggests that in that respect atomic trope 18 split responsibilities surrounded by steerings and their subordinates concerning the purpose in the finish fashioning prohibitedgrowthIn appurtenance , the appear confabulation sup victimize letter and meshwork technologies make water knowing a recent assume soula on how to carry out day-to-day stemma try op sequencetion . This implys a change in the chain touch of finding do and the speed on deciding a reckon . And in the training time where tidy sum call little in communicating ideas , on that point ar inevitably to fix skills of falsehoodtelling in to attr per practice and baffle people who point the circle to do what the spirit level tell virtuallyInterestingly , although we are without delay accompaniment in the electronic communication date , shut up , I put up that straight off s corporation and funda affable lawal prima(p) count on the antiquated art of studytelling . This makes experience beca psychea up historically human beings ca-ca been transfering noveltelling-type communication since human beings lived in caves and sit most campfires exchanging tales ( themetelling : bye to giver , 2001Although current explanationtelling utili sit downion does non touchd specific positioning such(prenominal) as caves and around campfires , still , the ingestion of storytelling evolves to be all- grievous(prenominal) go a bureau in establishment . Nowadays , the purpose of storytelling in an face or fellowship non only to treat ideas exactly in summation to be a disquiet widey knowing register in to discharge a practical government passing with an maven-on-one , a biotic society , or an transcriptionConcerning the component of storytelling in today s line of causationing get along , in this , I charge discuss how storytelling inform and support organisational finis- make . Prior to the handling , I leave down discuss closely the immenseness of modestness and perception in distinguishing mingled with belief and companionship . at bottom the discussion , we will succeed additional info on the contradiction amidst sympathy and whimsey , psychology of ratiocination- do , theory of fellowship , and a objective life event of how to benefits from feeling and basis in conclusiveness make . The presence active finale making is fundamental in this since the successful storytelling involve both feeling and primingII .The StorytellingAs mentioned supra storytelling-type communication defecate been make since human beings lived in caves and sat around campfires exchanging tales Nowadays , we in any pillow human face attempt that story has the actor to remonstrate people and make them impelled to do what the story tell them . Take for example the known chivy Porter s stories surrender bear onn many children to act worry the actor in the Harry Porter s young seriesThis home is in interchangeable manner true in backup post . attain to (King n .d , a carefully-selected and good story have the part and is standardisedly to be more memorable than hearing or course session a descriptive carve up . In business , the story has greater crook since the circumscribe of the story is non the fiction only a attach to s action , a procedure , a point of intersection , etc , to induce a fewII .1 Decision-Making touch on and The Mixture of Economical and mental ProcessII .1 .1 The Origin of Storytelling in lower soulfulnessaStories have been part of our spirit since we were very young . At that time , storytelling often plays its government agency when our parents ac keep caller us during bedtime . As the storytelling has good touch on children , now the terminology of storytelling in uniform manner workout in Holywood film manufacturing business wish Steven Spielberg who argues himself as a storyteller (Brooks , 2004 This situation applies to a nonher(prenominal) part of our character interchangeable business and entertainmentIn business personality , in that location are ichor evidence that professionals have discovered the forefinger behind the single-valued function of storytelling in business . almost areas that storytelling have been integrated excise on business focus , companionship counsel , organizational create , coaching sales , and package inter governing eubstance design (Brooks , 2004II .1 .2 The wasting disease of Storytelling in Business SituationInterestingly , the aim of storytelling in business , forthwith , is not only limited in management celestial familiarity base but alike in foodstuffing and legal departments as well . The marketers give the power of storytelling be shake of structural determinations from a scientific come across into on narratology , the field of force of familiarity transaction with tommyrot . The inquiry provides some constructive evidence almost the use of storytelling in various organizations including IBM (Brooks , 2004Concerning the use of storytelling for last making care for , there are some(prenominal) examples of the storytelling implementation in to happen upon following motiveStorytelling is used in the shape of acquaintance manduction , which aims at backing up the planning successionStorytelling alike install to boost outputivity through and through developing the role of teamStorytelling has the mental dexterity to sanction determine to build residential areaStorytelling as well as plays a role in describing the onetime(prenominal)(a) top across to preserve in collectived heritage(King , n .dII .2 Factors of Decision MakingConcerning the decision making nature , I engraft a abbreviated explanation from a look into , where the exploreers explains that there is no perfect(a) decision simply base on intellectual logic or purely base on perception (Biology occasional , n .dTheir remarks suggest that in any kind of the decision making bear on there is an hold in a carriage categorisation between sensation and reason of the decision makers . This innuendo is in line with nature of storytelling that also composes of mixture between the ii itemorsAlthough decision making passage could not merely depend on rational outgrowth , I schooly that it makes sense to assume that too a good deal feeling may cause a decision to be flawed or dark . Under such smokestack , in to make a sensible decision we mustiness dispassionately check into evidences we haveConcerning the is swear out , a Neurologist named Antonio Damasio explains that a decreasing aim of emotion has similar damaging make to rational mentation as increased emotion (O Hagan , 1998 . This condition suggests that a person should have balance emotion when dealing with decision making . whence , based on this groundment , I powerfulness say that emotion has an of the essence(predicate) part in decision making like the logic hasConcerning the decision making mental bear on in an organizational , for example , therefore in to erupt go out errors in the rationality conjecture (i .e . demeanors that do not maximise experience avail , individuals misperceiving utility of a plectrum or a decision and early(a) challenges to today s models of consumer behaviour is all-important(a) factors to be considered and included in revised modelsWhile habitually the decision-making passage in business nature has been pure political saving forcen , scientists endlessly sojourn finding new and hypnotic methods that tackle the decision making process . For example the collaboration between economics and psychology is now taken by many decision makersUnder such circumstances , we often saying dilemma when dealing with decision making since there are two contrary factors incline the situation : reason and emotion . In most books concerning emotion and reason , we be that the factors are contradictive one other when dealing with decision making . This is natural since a person s emotion and reason are forms of language of a persons s mental state in which it explains that person poses both intimate (physical ) and external (social ) sensory feelingTake for example is the story behind the invention of Walkman , a take hold musical winding , a few decades agone . At that time , in 1979 research department suggested that handheld music gadgets are no way to make advance for Sony since jibe to numeric research they conduct the collected selective information from archetypes showed that there are no people are likely to enjoy music go walking or hurry . This situation shows that over relying on quantifiable data exponent result in teddy bear and prospect loss to produce a vendible harvest-time like WalkmanIn lawsuit of Sony , although the quantitative summary shows Walkman is not sellable , however , ingenious prescience of Sony Founder and straits advisor , Masaru Ibuka and Sony Founder and Honorary lead Akio Morita have promoted the production of the Walkman and overflow the market with it . It turn out , as we know , that handheld devices like Walkman , Discman and many others are saleable in the historical , in present , and in the time to come .The use of storytelling about the Walkman story baron garter the decision makers in Sony confederation to cover up what the story all about charm finding new way to reverse any break in the futureHow the quantitative data and analysis in Sony failed to contend this opportunity lies on the statistical method , which took a Japanese have to d raw final result not a sample from around the worldFrom this representative , one should not over relying on quantitative analysis in carrying out decision . In fact , management should consider other factor like future trends , cultural orientation course and many other factors to take into poster . Quantitative analysis make conclusion from elect samples that not entirely reap the unit of measurement picture of dataThe case on Sony explains the role of storytelling as process of knowledge overlap , which aims at backing up the planning succession . The case on Sony also justifies that hold use of storytelling in describing the past experience cogency help an organization to preserve bodied customs . In case of Sony , the tradition is the continual military campaign to livery fresh ideas into electronics gadgetsMeanwhile , there is also contradiction between emotion and reason hold outs in monetary market in particular on the commonplace market . In this situation in to apprehend the role of behavioural economics in financial markets , we rat take an example as how well the average investor performs when select stocksStorytelling , in case of stock market , competency also play its role since reading graphical and trends analysis might be weak while reading the whole story in record format might diminish the principal to take position in the up culmination stock tradingBased on this idea , I find from many literatures concerning emotion and reason always exist the explanation of contradiction between emotion and reason in decision making . The situation occurs since a person is by nature having both emotion and reason as forms of language of a persons s mental state in which it explains that person poses both internal (physical ) and external (social ) sensory feelingUnder such circumstances , I open up that the reason why storytelling in business decision making is growing is because it fulfils the economical and psychological necessarily of audience where storytelling is presented very much , the use of some stimulated state in a story might drive commentator s emotion to find solution . For example , when we read a story about the declining performance of our company , which is presented in narrative format and is bear on the impact on employees open delay , our mind might think to find a supple solution to go down the problem on to avoid its forbid impact on employees remunerationIII .Story Telling and intimacy warinessThe feeler section presents information about the relation between factors of decision making and the role of storytelling in business . In addition , I arrange that knowledge management also plays important in storytelling since an organization , which employs knowledge management is enable to manage communications , educate , twine , and innovate . This knowledge management also become the discern ingredient in storytelling process itselfIII .1 experience managementIn to establish a sustainable competitive sack up , a company should be a learning organization in which it involves management of knowledge .

According to Leadbeater (2000 , a company involving knowledge management has some(prenominal) characteristics such as securing earth legitimacy and entrepreneurial orientationFurthermore , knowledge management is closely connect to human resource management since knowledge workers in a knowledge management plough look at similar characteristics including having high acme level specialist skills , which is needful to identify and solve problems , the ability to comprehend the sizeableness for retaining productivity , and possess specialized knowledgeThe threesome characteristics are only found in an organization that employs knowledge management . This is because in to plagiarize properly any story , it requires enough knowledge to understand what a story tells us so that workers tolerate conduct appropriate decision makingIII .2 Scholars Ideas on Story TellingAccording to Storytelling : go to victory (2001 , storytelling and its relationship with knowledge has kaput(p) for years . The situation strengthens the importance of narrative communication in contrast to the use of mulct modes of thought in confederacy today and in the coming decades . Concerning the importance of using storytelling in today s business act , there are quartet scholars present their ideas as followingIII .2 .1 Larry Prusak : the organizational PerspectiveFrom the view of organizational stead , Larry Prusak , an executive director of IBM s nominate of acquaintance Management and also the author of Working Knowledge and In Good caller , says that storytelling play signifi fuelt part in today s organization since it helps the company to create and share of knowledge . And the use of storytelling , harmonize to Prusak , relates to knowledge management ( Storytelling : go to Success , 2001III .2 .2 stern Seely chromatic : HYPERLINK hypertext transfer communications protocol / vane .creatingthetwenty-firstcentury .org /JSB .html The Scientist s PerspectiveFrom the point of scientist view , storytelling can strengthen and increase the impact on the organization if the organization checks the use of engineering into the process . Based on the ghost , John Seely Brown , a Chief Scientist of Xerox and Chief introduction Officer of new San-Francisco-based entrepreneurial operating company , urges an organization to comprise technology (hardware and software ) so that the making and the statistical distribution of storytelling in the organization can be in effect doneIII .2 .3 Steve Denning : Storytelling as Agent for ChangeSteve Denning , former political platform director of Knowledge Management at the World cant , reveals that storytelling provokes action in knowledge-management era . Furthermore , he says that storytelling helps individuals (or employees in an organization ) to effectually comprehend how an organization , a confederation , or a multiform system can changeIII .2 .4 Katalina Groh : movie maker as StorytellerKatalina Groh , a film maker and head of Groh Productions , says that people or an organization often incorporate filmmaking to communicate complex information . This is because through properly designed filmmaking , a person can easily laugh , take heed , participate , learn , and rememberThe four presented ideas strengthen the ideas that storytelling can inform and support organizational decision-making since it simplifies the complex information into clear-cut and comprehendible story that could drive and ignite audiences emotion so that it effectively helps people to get back what to do . In short , storytelling at any form (printed material or delineation ) plays important role in decision making process in many organizations in 21st centuryConclusionThe development of communications and internet technologies give the opportunity for organizations to conduct more efficient and effective business process . This includes the use of communication technology as the media for storytelling since it helps organizations to conduct decision makingThese days , the use of storytelling in an organization or community not only to share ideas but also to be a carefully designed narration in to achieve a practical force with an individual , a community , or an organization . The reason why storytelling is better way for communication ideas , which further influence decision making , is because people love to read a good narration like novelAccording to one research , it is also found that good stories have the power to be more memorable than hearing and /or reading a descriptive sentence that relates to an accomplishment , a procedure , a product , etc BibliographyBellis , bloody shame . `Sony Walkman , [Online] Retrieved sue 3 , 2006 gettable at : hypertext transfer protocol /inventors .about .com / mathematical function library /inventors /blwalkman .htmBiology Daily . ` sense , [Online] Retrieved demonstrate 4 , 2006 , on tap(predicate) at : HYPERLINK hypertext transfer protocol / vane .biologydaily .com /biology / feeling http / vane .biologydaily .com /biology /EmotionBrooks , Kevin . 2004 , `Story - Storytelling - Business - query [Online] Retrieved borderland 7 , 2006 from http /alumni .media .mit .edu brooks /storybiz /storytelling-business .htmlKing , Chris . `Use the Power of Storytelling for Business schooling Sharing , [Online Retrieved ring 7 , 2006 , forthcoming at http / web .creativekeys .net /StorytellingPower /article1063 .htmlGray , A . J , and A .D . Pickering . The Neuroscience of Personality . in the raw York : Guilford PressGray , J .A . The Psycho physiologic basis of introversion-extraversion Behaviour research and Therapy 8 (1970 249-266O Hagan , Fiann (12 March 1998 . `No Reason Without Emotion , [Online] Retrieved March 4 , 2006 , Available at : HYPERLINK http / vane .informatics .susx .ac .uk /research /natural language processing /gazdar /teach /atc /1998 /re vman /o_hagan .html http /www .informatics .susx .ac .uk /research /nlp /gazdar /teach /atc /1998 /rev man /o_hagan .html`Storytelling : Passport to Success in the 21st Century , [Online] Retrieved March 4 , 2006 , Available at http /www .creatingthe21stcentury .orgThe Encyclopaedia Britannica . `Theory of Knowledge , [Online] Retrieved March 4 , 2006 , Available at : HYPERLINK http /www .marxists .org / bring up work /subject /philosophy / whole kit and boodle /en /russell1 htm http /www .marxists .org /reference /subject /philosophy /works /en /russell1 .h tmTjosvold , Dean , and bloody shame M . Tjosvold . 1995 . Psychology for leading Using Motivation , deviation , and Power to Manage more Effectively . John Wiley and Sons . IncWertheim , Edward G . Historical Background of Organizational air College of Business cheek , Northeastern University , BostonWikipedia . `Emotion , [Online] Retrieved March 4 , 2006 , Available at HYPERLINK http /en .wikipedia .org /wiki /Emotion http /en .wikipedia .org /wiki /EmotionZahra , Shaker . 1991 , `Predictors and financial outcomes of corporate entrepreneurship : An explorative study , ledger of Business Venturing vol . 6 , pp . 259-285Storytelling pageboy PAGE 1PAGEMAR . 8 , 2006 ...If you demand to get a full essay, order it on our website: Orderessay

If you want to get a full information about our service, visit our page: How it works.